Have Your Say

We want your feedback!

We are constantly trying to improve our service to you. We want to know what you think about us, our stores and our website. As a thank you for answering ALL the questions below we will automatically enter you into our QUARTERLY PRIZE DRAW (unless you prefer not to be and indicate this below)

You could win a gift voucher worth £20.00 to spend online or in any of our high street stores!!

Draws will take place on the last day of March, June,September and December. If yours is the first name drawn we will send your voucher by post and notify you by email. Your details will not be disclosed to any third parties.

If you'd like to recommend Argenteus online to someone click here - You and the person you recommend could then receive a 10% off a future purchase!

If you would like to complete this feedback form without entering the prize draw please check this box:
If you would like to be included on our mailing list without completing the questionnaire, please click here ...

Your Details

Your Name:
Your Postal Address: (optional)
Your Phone Number: (optional)
Your Email:
Please provide as much of the above information as possible to ensure we are able to notify you if you are chosen.

Please tick the correct answers below:

Are you?

Male
Female

What is your age range?

Under 18 years old
18 to 25 years old
26 to 35 years old
36 to 45 years old
46 to 55 years old
over 55 years old

It would help us to know your annual income, but if you'd prefer us to not to know that no problem!

Under £15,000
Between £15,000 and £30,000
Between £30,000 and £50,000
Above £50,000
Mind your own business!

Shopping with Argenteus

1. Have you purchased from Argenteus in the past?

Yes

If your answer was YES please go to question 2. If your answer was NO please go to question 7.

2. Please tell us where you bought your piece from:

3. Will you purchase again from Argenteus in the future?

Yes

4. For what reason did you purchase from Argenteus?

5. Did you receive a high standard of customer service?

Yes

If you did, we would be interested in your comments:

If you did not receive a high standard of customer service, please let us know how it could be improved:

Please proceed to question 9

7. Are you considering buying from:

One of our stores:	Yes		No
Online:	Yes		No

8. Is there a reason you would not consider buying from us?
Please give details below:

9. Is there an Argenteus Jewellery store near you?

Yes

If your answer was YES please go to question 10. If your answer was NO please go to question 13.

10. Have you visited the store?

Yes

11. If not, after using this site, will you visit the store?

Yes

12. Please let us know where the store is:

13. Is there an area where you would like to see an Argenteus Jewellery store? Please let us know where:

14. Would you prefer to buy on the highstreet, than on online?

Yes

Please give a reason for your answer:

15. Do you think we have a good selection of jewellery?

In our stores:	Yes		No
Online:	Yes		No

16. Is there something we DO NOT stock that you would like us to stock?

17. Is there something we DO stock that you would rather we didn't?

18. How do you rate our pricing?
Use a scale of 1 to 10 with 1 being very cheap and 10 being very expensive

19. How do you rate our products for value for money?
Use a scale of 1 to 10 with 1 being poor value and 10 being good value

20. How do you see Argenteus market position?
Use a scale of 1 to 10 with 1 being down market and 10 being up market

Argenteus on the Web

1. Are you confident buying jewellery over the Internet?

Yes

2. Does our website make you feel confident in purchasing?

Yes

3. Have you found our web site easy to use?

Yes

4. How many pages have you visited?

5. Did you visit our online shop?

Yes

6. Have you found the site informative and interesting?

Yes

7. If the answer to any of the questions in this section is NO,
then please do give us reasons in the box provided:

Where did you hear about this site?
*If you followed a link from another site, publication or any source that we have not listed above, please enter the address or details below

Feel free to add your own comments:

From time to time we may like to contact you in response to an
answer you have given in this questionnaire.

Would you object to this?

Yes

Tick here if you like to be included in our mailing list